Shipping & Delivery

DELIVERY TIMELINES

MONDAYS TO FRIDAYS ONLY

CITYZUTA DIRECTSTANDARD SHIPPINGEXPRESS SHIPPING FROM OVERSEASSTANDARD SHIPPING FROM OVERSEAS
LAGOS CITIES1 BUSINESS DAY1 – 4 BUSINESS DAYS14 – 15 BUSINESS DAYS21 – 30 BUSINESS DAYS
ABUJAH, AKWA & PORT HARCOURT1 – 3 BUSINESS DAYS1 – 4 BUSINESS DAYS16 – 20 BUSINESS DAYS31 – 35 BUSINESS DAYS
OTHER CITIES1 – 4 BUSINESS DAYS1 – 4 BUSINESS DAYS21 – 25 BUSINESS DAYS36 – 40 BUSINESS DAYS
zuta delivery
ZUTA
DIRECT
STANDARD
SHIPPING
EXPRESS SHIPPING FROM
OVERSEAS
STANDARD SHIPPING FROM
OVERSEAS
zuta lagos cities delivery

1

BUSINESS DAY

1 – 4

BUSINESS DAYS

14 – 15

BUSINESS DAYS

21 – 30

BUSINESS DAYS

Zuta delivery to abuja awka and portharcourt

1 – 3

BUSINESS DAYS

1 – 4

BUSINESS DAYS

16 – 20

BUSINESS DAYS

31 – 35

BUSINESS DAYS

zuta delivery to other cities

1 – 4

BUSINESS DAYS

1 – 4

BUSINESS DAYS

21 – 25

BUSINESS DAYS

36 – 40

BUSINESS DAYS

Note:
The following locations are categorized as Other Cities and as such, have longer delivery timelines: Kebbi, Zamfara, Sokoto, Katsina, Jigawa, Yobe, Borno, Adamawa, Taraba, Bauchi.


The timelines quoted are business days only: Mondays to Fridays excluding weekends. This is subject to the delivery option chosen:

      • DOOR DELIVERY: Delivery time starts from the day your order is placed to the day when you have been notified of the delivery. Delivery will be attempted 3 times over 4 days (8:00 am to 6:00 pm)
      • PICK UP STATIONS: Delivery time starts from the day your order is placed to the day an SMS is sent to you to pick up your order from our pick up station. Please ensure you pick up your order within 4 days, otherwise it will be cancelled.

 

ZUTA DIRECT: Products are stored in the Zuta warehouse which ensures they are shipped quickly.

 

STANDARD SHIPPING: Products are held in stock with sellers and shipped once received in our Zhub.

 

SHIPPED FROM OVERSEAS: Products are shipped from overseas.

      • Express Shipping from Overseas: Zuta Express shipping from overseas get delivered to you as fast as possible within the stipulated timeline. But this comes with an extra charge for shipping on the item.
      • Standard Shipping from Overseas: Zuta Express shipping from overseas get delivered to you at the stipulated timeline. This has no extra charge for shipping.

Pick up options for all your packages from any of our pick-up stations is available nationwide, provided you select a location while placing your order. Please below are the information about our pick-up stations.

ABIA
Aba Pick up Location
Address: No 12, Milverton Street, Aba, Abia State
Working Hours: Monday to Friday: 8am-6pm
Phone: 07088686272

  Akwa Ibom

Uyo Pick up Location
Address: No 62, Ikot Ekpene Road, Uyo, Akwa Ibom State
Working Hours: Monday to Friday: 8am-6pm

Phone: 09087595588


ANAMBRA

Awka Pick up Location
Address: No 1, Ozoagu Street, Aroma, Awka, Anambra State
Working Hours: Monday to Friday: 8am-6pm

Phone: 07088684312

Awka Pick up Location
Address: Suite C4 Ultimate Plaza by Regina Caeli Junction, Awka Town, Anambra
Working Hours: Monday to Friday: 8am-6pm

Phone: 07035074965

Upper Iweka Pick up Location
Address: No 116, Upper Iweka Road, Onitsha, Anambra State
Working Hours: Monday to Friday: 8am-6pm
Phone: 08036187381
Nnewi Pick up Location
Address: E. Ekeson Park, Nkwo, Nnewi, Anambra State
Working Hours: Monday to Friday: 8am-6pm
Phone: 07088684284

  BAYELSA
Yenagoa Pick up Location
Address: No 154, Melford Okilo Way, Amarata, Opposite Bayelsa State House of Assembly, Bayelsa State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 09098759590

BENUE
Makurdi Pick up Location
Address: Plot 84, Kashim Ibrahim Way by J5 Tarka Way, Opposite Tito, Makurdi, Benue State
Working Hours: Monday to Friday: 8am-6pm
Phone: 08127913478

  CROSS RIVER

Calabar Pick up Location
Address: : No 47A, IBB Way, by Stanbic IBTC, Calabar, Cross River State
Working Hours: Monday to Friday: 8am-6pm

Phone: 09087595588


DELTA

Asaba Pick up Location
Address: Rish and Rishy Plaza, Ibusa Road, Opposite G. Agofure Park by Koka Junction, Asaba, Delta State
Working Hours: Monday to Friday: 8am-6pm

Phone: 08121148023

Warri Pick up Location
Address: No 1, Water Resources Road, off Effurun/Sapele Road, Warri, Delta State
Working Hours: Monday to Friday: 8am-6pm

Phone: 08127913156


  EDO
Benin City Pick up Location
Address: No 48, Airport Road, opposite Omega Thron, Benin City, Edo State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08127915715

EKITI
Ekiti Pick up Location
Address: Suite 10, INEC Complex, opposite EKSU Guest House, off Bank Road, Ado-Ekiti, Ekite State
Working Hours: Monday to Friday: 8am-6pm
Phone: 07088683984

  ENUGU

Enugu Pick up Location
Address: No 164, Ogui Road, by Asata Chemist B/Stop, Enugu, Enugu State
Working Hours: Monday to Friday: 8am-6pm

Phone: 07088685019


FEDERAL CAPITAL TERRITORY

AMAC Pick up Location
Address: AMAC, Abuja
Working Hours: Monday to Friday: 8am-6pm

Phone: 08127912995

Head of Service Pick up Location
Address: Ground Floor, Block E, opposite BIK. E Lift, Federal Secretariat, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08088685844

Kubwa Pick up Location
Address: Mary Plaza, Phase 4, by Children and Side, Kubwa, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08127913563

Maitama Pick up Location
Address: Cooperate Affairs Commission, 1403, Aguiyi Ironsi Street, off Trigris Crescent, Maitama, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 07088685735

Utako Pick up Location
Address: No 6-7 AE Ekukinam Street, Utako, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08127912995

Utako Pick up Location
Address: Suite 49/50 De Avalon Plaza, 483 Ajose Adeogun Street, Utako, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08035422091

Zone 5 Pick up Location
Address: Suite 19, Nandu Plaza, Ndole Crescent, Wuse Zone 5, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 07088685928


  IMO
Owerri Pick up Location
Address: No 8, Mbaise Road, Owerri, Imo State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 07088685003
Owerri Pick up Location
Address: No 23, Onitsha Road, Near Rochas Okorocha’s Foundation, Owerri, Imo State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 07088685003

EKITI
Ekiti Pick up Location
Address: Suite 10, INEC Complex, opposite EKSU Guest House, off Bank Road, Ado-Ekiti, Ekite State
Working Hours: Monday to Friday: 8am-6pm
Phone: 07088683984

  ENUGU

Enugu Pick up Location
Address: No 164, Ogui Road, by Asata Chemist B/Stop, Enugu, Enugu State
Working Hours: Monday to Friday: 8am-6pm

Phone: 07088685019


FEDERAL CAPITAL TERRITORY

AMAC Pick up Location
Address: AMAC, Abuja
Working Hours: Monday to Friday: 8am-6pm

Phone: 08127912995

Head of Service Pick up Location
Address: Ground Floor, Block E, opposite BIK. E Lift, Federal Secretariat, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08088685844

Kubwa Pick up Location
Address: Mary Plaza, Phase 4, by Children and Side, Kubwa, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08127913563

Maitama Pick up Location
Address: Cooperate Affairs Commission, 1403, Aguiyi Ironsi Street, off Trigris Crescent, Maitama, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 07088685735

Utako Pick up Location
Address: No 6-7 AE Ekukinam Street, Utako, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08127912995

Utako Pick up Location
Address: Suite 49/50 De Avalon Plaza, 483 Ajose Adeogun Street, Utako, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08035422091

Zone 5 Pick up Location
Address: Suite 19, Nandu Plaza, Ndole Crescent, Wuse Zone 5, Abuja
Working Hours: Monday to Friday: 8am – 6pm

Phone: 07088685928


  IMO
Owerri Pick up Location
Address: No 8, Mbaise Road, Owerri, Imo State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 07088685003

KADUNA
Kaduna Pick up Location
Address: No 1 Constitution Road by Stadium Round About, Kaduna, Kaduna State
Working Hours: Monday to Friday: 8am-6pm
Phone: 07088683834

  KANO

Kano Pick up Location
Address: No 10, Beirut Road, Kano, Kano State
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08127746815


KOGI

Lokoja Pick up Location
Address: Nariaco Park, Lokoja, Kogi State
Working Hours: Monday to Friday: 8am-6pm

Phone: 08127912280


  LAGOS
Iba Pick up Location
Address: Iyana School Bus stop opposite, Elshadai Hospital, LASU Isheri Road, Unity Estate, Iba, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08127913596
Igando Pick up Location
Address: Supreme Plaza, Omolade Bus Stop beside Option Filling Station, along Lasu/Isheri Road, Igando, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08178328451
Ikeja Pick up Location
Address: No 11, Olayemi Street, Computer Village, Ikeja, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 09087595592
Ikeja Pick up Location
Address: No 44 Opebi Road, beside Adebola House, Ikeja, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 07067663378
Ikotun Pick up Location
Address: A Step Plus Plaza, 3, Idimu Ikotun Road, opposite Conoil Filling Station, Ikotun, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08127911717
Ladipo Pick up Location
Address: Ideal Complex, Enwerem Plaza, 94/96 Ladipo, beside Eco Bank by Ojekunle Round About, Ladipo Market, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08127913654
Maza Maza Pick up Location
Address: No 27, Old Ojo Road, beside Young Shall Grow Motors, Maza Maza, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 07088684263
Okota Pick up Location
Address: No 95/129 Okota Road, Atinuke Shopping Complex, Okota, Isolo, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08124577865
Oregun Pick up Location
Address: No 63, Kudirat Abiola Way, Oregun, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08127915924
Iba Pick up Location
Address: Iyana School Bus stop opposite, Elshadai Hospital, LASU Isheri Road, Unity Estate, Iba, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08127913596
Otto Pick up Location
Address: No 134, Cause Way, Otto Railway Line, Otto Bus Stop, Oyingbo, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08127913667
Trade Fare Pick up Location
Address: Zone A, Block 10, Shop 21 Aspamda Plaza, Trade Fare Complex, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 07088684805
Yaba Pick up Location
Address: No 33A, Ikorodu Road, Jibowu, Yaba, Lagos State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 07088685428

NIGER
Minna Pick up Location
Address: Old Airport Road, Adjacent Access Bank, Anguwari Limawa Junction, Minna, Niger State
Working Hours: Monday to Friday: 8am-6pm
Phone: 07088683934

  OYO

Ibadan Pick up Location
Address: : DAMIN PLAZA, 1st Floor Suite 42, Chemist Bus Stop, Ring Road, Ibadan, Oyo State
Working Hours: Monday to Friday: 8am – 6pm

Phone: 08127913719


PLATEAU

Jos Pick up Location
Address: No 48, Ahmadu Bello Way, opposite Apostolic Church, Rwan Pam Street, Jos, Plateau State
Working Hours: Monday to Friday: 8am – 6pm

Phone: 07088683931


  RIVERS
Port Harcourt Pick up Location
Address: No 159, Aba Road, by Waterline Bus Stop, Port Harcourt City, Rivers State
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08127912951
Ikoku Pick up Location
Address: Supreme Plaza, Omolade Bus Stop beside Option Filling Station, along Lasu/Isheri Road, Igando, Lagos StateEkeson Plaza, No 33, Amaigbo Road, Mile 3 Junction, Ikoku, Port Harcourt
Working Hours: Monday to Friday: 8am – 6pm
Phone: 08127912951

Shipping fees will vary depending on: Location, Size, Weight of the item and your Shipping preference (Door Delivery / Pick-up Station). See more details below:

 

LOCATIONS

TIERSZONESSTATES
ALAGOSLagos
BSOUTH WESTEkiti, Oyo, Ogun, Osun, Ondo
CSOUTH EASTAnambra, Imo, Enugu, Abia, Ebonyi
DSOUTH SOUTHAkwa Ibom, Delta, Edo, Bayelsa, Cross River, Rivers,
ENORTHAbuja, Kaduna, Kano, Niger, Kogi, Benue, Kwara

 

SIZE

Here are some examples for each size categorization:

 

Small: Smartphones, Phone/Tablet accessories, Power bank, Jewelry, PS Games, Hair extension, T-Shirt, Dress, Top, Kids’ clothing, Make-up, Perfume, Wristwatch, etc.

 

Medium: Laptop, Headphone, Portable DVD Player, Diaper, Towel, Kids’ Toy, Blender, Gaming accessories, Videos Cameras, Board Games, Shoes, Blazer, Curtains, Blinds and Shade, Batteries for cars, etc.

 

Large: Air Conditioning, Dishwasher, Fridge/Freezer, Fitness machines, Home furniture, Mirror, Rug, Musical instrument, Television, etc.

 

SIZES
ItemsSmall (Kg)Medium (Kg)Large (Kg)
0 – 56 -1516 – 25

 

Any item above 25Kg will be charged based on size and value.

ABIA

ABA-CENTRAL LOCATIONS

IKWUANO

UMUAHIA-CENTRAL LOCATIONS

UMUDIKE

ADAMAWA

GOMBI

HONG

MAYO BELWA

MUBI

NGURORE

NUMAN

SONG

YOLA-CENTRAL LOCATIONS

AKWA IBOM

EKET-CENTRAL LOCATIONS

ETINAN

IKOT ABASSI

IKOT EKPENE

IKOT OSURA

MKPAT ENIN

ORON

QUA IBOH TERMINAL / QIT

UYO-ABAK ROAD

UYO-IKOT ABASI LGA

UYO-ORON LGA

UYO-IKOT EKPENE LGA

UYO-IBONO LGA

UYO-EKET LGA

UYO-ETINAN

UYO-IBASIKPO

UYO-ITU

UYO-IKOT AKPAN-ABIA

UYO-FOUR LINE

UYO-TWO LANE

ANAMBRA

BAUCHI

ALKALERI

BAUCHI-CENTRAL LOCATIONS

BAYELSA

AMASSOMA

BRASS

KIAMA

SAGBAMA

WILBERFORCE ISLAND

OTUOKE

ODI

BENUE

GBOKO

KATSINA-ALA

MAKURDI-CENTRAL LOCATIONS

MKAR

VANDEKYA

YANDEV

BORNO

AUNO

MAIDUGURI-CENTRAL LOCATIONS

CROSS RIVER

ABI

AKAMPA

CALABAR-IKOM

CALABAR-OGOJA

CALABAR-AKAMKPA

CALABAR-AKPABUYO

CALABAR-BAKASSI

CALABAR-BEKWARRA

CALABAR-BIASE

CALABAR-BOKI

CALABAR-ETUG

CALABAR-OBANLIKU

CALABAR-OBUBRA

CALABAR-OBUDU

CALABAR-ODUKPANI

CALABAR-YAKUUR

CALABAR-YALA

DELTA

ABRAKA

AGBARHO

AGBOR

ISELE-UKU

UGHELLI

UMUNEDE

ALADJA

EKU

OBIARUKU

OGHARA

OGWASHI-UKU

OLEH

OTOR-UDU

OVWIAN

OZORO

WARRI-UGWUANGWE

EBONYI

ABAKALIKI

ABAKALIKI-CENTRAL LOCATIONS

EDO

EKPOMA

IGEDUMA

AUCHI

USENI

EKPOMA-IDUMEBO

EKPOMA-UJOEHENLEN

EKPOMA-IRUEKPEN

EKPOMA-EGUARE

EKPOMA-OKPENU

EKPOMA-ILE

EKPOMA-EMADO

EKPOMA-AFUA

EKPOMA-EBHOAKHUA

EKPOMA-UJEMEN

AKOKO EDO

ESAN CENTER

ESAN SOUTH-EAST

ESAN WEST

OVIA SOUTH WEST

OVIA NORTH EAST

ORHIONMWON

OWAN WEST

OWAN EAST

UBIAJA

ETSAKO CENTRAL

ETSAKO EAST

ETSAKO WEST

IGUEBEN

IKPOBA OKHA

EKITI

EFON-ALAAYE EFON-ALAAYE

IKOGOSI

IKOLE

ILUPEJU (EKITI)

ISE EKITI

ODE

OMUO

OTUN

EKITI-IJEDE

EKITI-ARAMOKO

EKITI-IKORO

EKITI-IJERO

EKITI-ILAWE

EKITI-IWOKORO

EKITI-IFAKE

EKITI-OYEE

EKITI-IDO

EKITI-IKOLE

EKITI-IYIN

ADO-EKITI AFEBABALOLA UNIVERSITY

ADO-EKITI CENTRAL LOCATIONS

EKITI-EFOA

ENUGU

AGBANI TOWN

ANIRI

ITUKU OZALLA

ENUGU-NSUKKA

ENUGU-NEW HEAVEN

ENUGU-ABAKPA NIKE

ENUGU-GARIKI

FEDERAL CAPITAL TERRITORY

ABAJI

ABUJA-AIRPORT ROAD

GIDAN MANGORO

GWAGWA

KARMO

KARSHI

SHEDA

ABUJA-ASOKORO

ABUJA-BWARI

ABUJA-DUTSE

ABUJA-GUDU

ABUJA-GWAGWALADA

ABUJA-DEI-DEI

ABUJA-JIKWOYI

ABUJA-KARIMO

ABUJA-KARU

ABUJA-KADO

ABUJA-KWALI

ABUJA-KUJE

ABUJA-LIFE CAMP

ABUJA-LOKOGOMA

ABUJA-LUGBE

ABUJA-MAITAMA

ABUJA-MPAPE

ABUJA-NYANYA

ABUJA-SUNNY VALLE

ABUJA-GALADIMAWA

ABUJA-MARARABA

ABUJA-MPAPE

ABUJA-NYANYA

DEI-DEI

KARU

KWALI

KUJE

ABUJA-LIFE CAMP

ABUJA-KABUSA

ABUJA-DURUMI

ABUJA-DURUMI PHASE 2

ABUJA-APO MECHANIC VILLAGE

GOMBE

ASHAKA

BAJOGA

GOMBE

MALAMFIDI

IMO

IHIALA

ISUOCHI

OKIGWE

ORLU

AKABO

EGBU

MBAISE

MGBIDI

MBANO

JIGAWA

DUTSE

GUMEL

HADEJA

JAHUM

KAZAURE

RINGIM

KADUNA

IKARA

JAJI

KAFANCHAN

MARKAFI

SAYE

SHIKA

ZARIA

AIRPORT

IGABI LGA

KACHIA

KADUNA-NORTH

KADUNA-SOUTH

LOW COAST

SAMINAKA

KANO

BICHI

GAYA

GEZEWA

KACHAKO

KANKIYA

TAWANAU

WUDIL

GWARZO

KURA

UNGOGO

WAJE

KATSINA

BATAGAWARA

DAURA

DUTSINMA

FUNTUA

KATSINA

KATSINA TOWN-CENTRAL LOCATIONS

MASHI

KEBBI

AMBRUSA

ARGUNGU

BIRNIN KEBBI

KOGI

ABOBO

AJAOKUTA

ANKPA

AYANGBA

IDAH

ITAKPE

LOKOJA-CENTRAL LOCATIONS

OBAJANA

OKENNE

KABBA

KWARA

ILORIN-SABO

COLLEGE OF EDUCATION

PIPELINE ROAD

AGBA DAM

COCA-COLA ROAD

LAGOS

ALABA

BADAGRY (BADAGRY TOWN)

IJANIKIN

IJEGUN IKOTUN

IKOTUN

ILOGBO

MEBANMU

MILE 2

OBADORE

OKOKOMAIKO

SATELLITE TOWN

TOPO

TRADE FAIR

ISHERI IKOTUN

BADAGRY (AJARA)

SEME

BADAGRY (OWODE APA)

BADAGRY (ARADAGUN)

BADAGRY (IMEKE)

BADAGRY (IWORO APA)

BADAGRY (IWORO-AJIDO)

BADAGRY (MOWO)

BADAGRY (IKOGA)

BADAGRY (OKO-AFOR)

BADAGRY (JAH-MICHAEL)

BADAGRY (PURE WATER)

BADAGRY (MAGBON)

BADAGRY (TOLL GATE)

BADAGRY (CHECKING POINT)

BADAGRY (IBIYE)

BADAGRY (CHURCH GATE)

BADAGRY (AJIBADE)

BADAGRY (MOROGBO)

AGBARA INDUSTRIAL ESTATE (LAGOS)

SARI-IGANMU

ODUNADE

NASARAWA

AKWANGA

AMAKU

DOMA

KEFFI

LAFIA

LAFIA-CENTRAL LOCATIONS

MASAKA

NAKERE

NEW KARU

WAMBA

NIGER

AGAI

BADDEGI

BIDA

KONTAGORA

LAPAI

MADALA

MINNA

MINNA-CENTRAL LOCATIONS

SULEJA

ZUBA

OGUN

AJEGUNLE

AWODE APA

EWEKORO/ WAPCO

IMAGBON

IWUOPIN

MOSIMI/WAPCO

OGIJO

WASIMI

KOBAPE

OBA

OBADA

ODEDA

OKE ATA

AGBARA INDUSTRIAL ESTATE

REDEEMED CAMP

ABEOKUTA-AJITAJO

OGUN-IKENNE-REMO

OGUN-AIYEPE

OGUN-IPERU-REMO

OGUN-ISARA

OGUN-OPE

OGUN-SAGAMU-REMO

ONDO

IGBOKODA

ORE

ALAGBAKA

FUTA

IGBTORO ROAD

IJAPO ESTATE

IJOKA ROAD

OBA ILE

ONDO ROAD

ONDO TOWN

ORITA OBELE

OWENA

AKURE

OYEMEKUN ROAD

ALA STR

OSUN

ADA

IGBAJO

ILA-ORANGUN

ILE-IFE

ILA

IJEBU-JESA

ESAOKE

OYO

EGBEDA

ISEYIN

LALUPON

OGBOMOSO

AKINYELE

ALOMOJA

ERUWA

IDI IROKO

IGBO OLOYIN

ISEBO

LANLATE

MONIYA

OLOGUN-ERU

IBADAN-ASHIPA

SAGBE

SAYE

IBADAN ODO ONA ELEWE

IBADAN-OMO ADIO

IBADAN-TIPPER GARAGE

PLATEAU

JOS

KURU

RIVERS

ABHONEMA

BONNY ISLAND-CENTRAL LOCATIONS

EMOUHA

ETCHE

GOKANA

ISIOKPO

KM 17/18 TOLL GATE

OMAGWA

OMOKU

PORTHARCOURT-ABONNEMA TOWN

PORTHARCOURT-AHODA

PORTHARCOURT-AYA OGOLOGO

PORTHARCOURT-BAKANA

PORTHARCOURT-BONNY

PORTHARCOURT-BORI

PORTHARCOURT-BOROKIRI

PORTHARCOURT-BUGUMA

PORTHARCOURT-BUNDU WATERSIDE

PORTHARCOURT-BUNDU AMA

PORTHARCOURT-DEGEMA

PORTHARCOURT-GOKANA

PORTHARCOURT-OMAGWA

PORTHARCOURT-OMOKU

PORTHARCOURT-PIPELINE

PORTHARCOURT-UBE SANDFILLED

PORTHARCOURT-UMUROLU

AHOADA

ELELE

PORTHARCOURT-TAI

SOKOTO

SOKOTO TOWN-CENTRAL LOCATIONS

SOKOTO/GUSAU

TARABA

JALINGO

LANKAVIRI

ZING

YOBE

DAMATURU

GAKIGANA

POTISKUM

ZAMFARA

GUSAU

TALATA MAFARA

Pay on Delivery or Cash on Delivery is only available and applicable to the following states and locations:

  • ABIA
  • AKWA IBOM (Calabar)
  • ANAMABRA
  • CROSS RIVER (Uyo)
  • DELTA (Agbor, Asaba and Warri)
  • EDO (Benin City)
  • ENUGU
  • FEDERAL CAPITAL TERITORY
  • IMO
  • LAGOS
  • OGUN
  • OYO

Zutaafia Enterprises (“we” and “us”) is the operator of (zuta.ng) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

 

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

 

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

 

3. Returns

3.1 Return Due To Change Of Mind

Zutaafia Enterprise will happily accept returns due to change of mind as long as a request to return is received by us within 7 days of receipt of item and are returned to us in original packaging, unused and in resealable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. (Zutaafia Enterprise) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

 

3.2 Warranty Returns

Zutaafia Enterprise will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Zutaafia Enterprise to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

 

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days

 

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

 

4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

 

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

 

4.5 P.O. Box Shipping

Zutaafia Enterprise will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

 

4.6 Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

 

4.7 Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

 

4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

 

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

 

6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

 

7. Duties & Taxes

 

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

 

7.2 Import Duties & Taxes

Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country

 

8. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

 

8.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

 

8.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

 

9 Customer service

For all customer service enquiries, please email us at info@zuta.ng

Track your order

You can track your order by clicking on “Your Account” at the top-right hand corner of the home page.

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